play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 4786002513
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you will be successfully logged in. This convenient method eliminates the need for passwords or email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, first, check your internet connection for a strong signal. If you still receive a weak signal, wait for the "send OTP" button to be clickable and send it. If you don't receive the OTP within the allotted time, contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, send your KYC (Know Your Customer) details to our customer support via email to facilitate account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to easily log in and play the updated app.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, users can withdraw a minimum of Rs. 100, which is considered a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and bonus funds cannot be withdrawn. This allows users to access their earned winnings with a relatively low minimum threshold.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that your Know Your Customer (KYC) details are fully completed and uploaded within this app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus amount can be withdrawn. The bonus funds themselves, however, remain locked for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings, and if your withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If it doesn't appear, you can contact their care centre for assistance. If you're experiencing issues, help is available within a day.
We take pride in offering a secure and user-friendly platform that allows you to enjoy seamless gaming experiences on all devices. Our deposit and withdrawal methods are diverse and flexible, supporting the major credit cards, electronic wallets, bank transfers, and even cryptocurrencies, giving you the freedom to manage your funds with ease and confidence.
At play exchange, the satisfaction of our customers is our top priority. Our dedicated support team is available 24/7, 365 days a year, to assist you with any questions or issues you may have. We understand that every player has a unique experience, and we're committed to providing personalized support to ensure that you have a seamless and enjoyable gaming experience. In addition to our exceptional support, we offer generous welcome bonuses, ongoing promotions, and loyalty programs to give you extra incentives to stay engaged and winning. From the moment you join us, you'll be treated to a world-class gaming experience that's tailored to your needs. Our team is constantly working to improve and expand our game offerings, so you'll always find something new and exciting to try. Whether you're a casual player or a seasoned pro, we've got something for everyone. So why wait? Join play exchange today and elevate your online gaming experience to the next level!